Detail akcie TTEC Hldngs Rg online

Business Summary: TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clients’ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.
Financial Summary: BRIEF: For the three months ended 31 March 2024, TTEC Holdings Inc revenues decreased 9% to $576.6M. Net loss totaled $2.3M vs. income of $18.6M. Revenues reflect TTEC Engage segment decrease of 10% to $464.6M, TTEC Digital segment decrease of 4% to $112M, United States (Country)/Canada (Country) segment decrease of 13% to $386.9M, Latin America segment decrease of 7% to $30.4M.